Refund Policy

At Pasta Baby, we’re committed to serving fresh, delicious food and providing excellent service. If something isn’t right with your order, we’re here to help.

Order Issues

You may be eligible for a refund if:

  • You receive the wrong item.
  • Your order is not delivered.
  • Your delivery is significantly delayed (more than 90 minutes without prior communication).
  • Your food arrives in an unacceptable condition. Please report any quality issues immediately upon receiving your order.

Refund Conditions

  • Refund requests must be submitted within 60 minutes of receiving your order.
  • Refunds will be issued using the original payment method only.
  • Once approved, refunds will be processed within 14 business days, depending on your payment provider.